OMCA Webinar Archives

If you missed one of our webinars or simply want to watch it again, you can find the recording and any applicable documents below.


May 2024


Voluntary Bus APIS Program. How our members can utilize the CBP One App and Provisional I-94s

On Wednesday, May 15th OMCA hosted a webinar with United States Customs and Border Protection officers. Members learned how to utilize the CBP One App and Provisional I-94s and what travellers can do before their travel to help expedite the process and cross the border quickly and efficiently.  US CBP answered questions from members on anything border-related.  Please use this useful information as the busy peak season begins. This session was not recorded, however, we have an information sheet available to members below.

Click here to view the PDF


Tax Tips for Small Business

This webinar will cover tax planning considerations for businesses, common HST issues faced in the industry, current federal budget updates and other current issues.

About MNP
National in scope and local in focus, MNP is one of Canada’s leading professional services firms — proudly serving individuals, businesses, and organizations since 1958. Through the development of strong relationships, we provide client-focused accounting, consulting, tax, and digital services.

Click here to watch the recording


April 2024


OMCA Annual General Meeting

Click Here to Watch the Recording


MCC Annual General Meeting

Click Here to Watch the Recording


Sustainable Tourism

William Hogg, Business Development Executive with GreenStep, speaks to the growing importance of sustainability in the tourism sector. This session will enable attendees to learn more about the basics of sustainable tourism – the whys and hows – along with an overview of the services provided by GreenStep. In addition to the GreenStep’s certification for businesses and destinations, recognized by the Global Sustainable Tourism Council (GSTC), the company offers a full range of services and tools adapted to the North American tourism industry, such as self-diagnostics, business strategies and action plans, carbon footprint assessments, life-cycle analyses, etc.

Kelly Fields from Fields Trips joins the session to speak about her certification experience and implementing sustainability from a tour operator perspective. Participants will leave the session with some basic guidance on how to start their sustainability journeys.

Click here to watch the recording


March 2024


Ask The Tour Operators

OMCA Tour Operators answer questions from suppliers and other OMCA members about the current experience planning trips, the struggles encountered and ways that suppliers can support their efforts and drive more groups to their areas.

Click here to watch the recording


February 2024


Town Hall Webinar

Join the OMCA team for an update on our 2024 focus. This webinar is for members only – registration is required.

Click here to watch the recording


January 2024


Group Strategies: Powered by OMCA and Motor Coach Canada

In partnership with Alternative Sales Strategies, starting in 2024, OMCA is launching ‘Group Strategies’ – a consulting arm of the association that can assist you in building customized destination development group strategies and targeted plans to bring more group sales to your destination.

OMCA’s Group Sales Growth Strategies can also help you with tracking economic impact, industry training, research, and developing tools to help make your destination group-oriented and friendly. Take advantage of this opportunity to learn best practices for ensuring the safety and resilience of your destination, fostering sustainable growth in tourism development.

Click here to watch the recording


December 2023


Know before you go! How to be successful at Marketplace – December 6th

We are all getting excited to attend OMCA Marketplace on December 11th-13th. Watch this webinar to ensure you are prepared for the best Marketplace experience possible! We covered:

  • How to network during events
  • How to prepare for appointments
  • Education session times
  • Walk through mobile app

Click Here to Watch the Recording


November 2023


Marketplace Orientation (Suppliers) – November 29th

Whether it’s your first time at OMCA Marketplace or you are looking for a refresher, join us for our online supplier orientation to learn how to make the most of the OMCA Marketplace and what to expect when you’re there.

Click Here to Watch the Recording


How to request appointments when they go live – November 6th

A quick tutorial on how to request appointments and what you can do to ensure that you have a valuable appointment schedule. The following was discussed:

  • Who are the operators
  • Appointment Request tutorial
  • What to do once you receive your appointment schedule
  • What is a profile sheet and how to use them effectively

Click Here to Watch the Recording


October 2023


Appointments with Buyers 101 – October 11th

This webinar will assist Marketplace sellers in understanding:

  • Who the buyers are
  • Who their clients are
  • How to sell to OMCA Buyers
  • The importance of background research
  • An example of a live appointment

Click Here to Watch the Recording


September 2023


What is OMCA Marketplace and why is it important to your business? – September 27th

OMCA along with a panel of experts representing both suppliers and Tour operators walks you through all that is ‘Marketplace’ from start to finish.

Click Here to Watch the Recording


June 2023


US Customs and Border Protection (CBP One Information Passenger Manifest Program) – June 21

CBP One™ is an application from U.S. Customs and Border Protection (CBP), which we use to help streamline trips and ensure that we abide by all CBP rules and regulations. The Bus APIS pilot will examine the effectiveness of a Bus APIS Mobile Application, CBP One Bus Mobile App, for carriers to submit passenger manifest data to CBP prior to arrival. CBP will gather feedback from carriers and CBPOs to improve the application and pre-arrival targeting processes and procedures.

Click Here to Watch the Recording


What is Travel Trade? – June 7th

Click Here to Watch the Recording


May 2023


OMCA Annual General Meeting – May 18th

Click Here to Watch the Recording


New Member Webinar – May 10th

This new member webinar focuses on what OMCA is, the resources available to you and what all your member benefits entail. 

Click Here to Watch the Recording


Diversity, Equity and Inclusion in the Workforce – May 2nd

Making Your Organization More Inclusive to Visitors and Workers of All Background and Abilities

Click Here to Watch the Recording


March 2023


Indigenous Tours Best Practices (open audience) – March 30th

Click Here to Watch the Recording


OMCA Member Townhall – March 7th

Click Here to Watch the Recording


February 2023


Indigenous Tours Best Practices (open audience) – February 22nd

Click Here to Watch the Recording


January 2023


Indigenous Tours Best Practices (Tour Operators) – January 26th

Click Here to Watch the Recording


December 2022


OMCA Town Hall and Retirement Send-Off – December 6th

Click Here to Watch the Recording


September 2022


OMCA Town Hall – September 13th

Click Here to Watch the Recording


July 2022


OMCA Tour Operator Roundtable – July 5th

Click Here to Watch the Recording


May 2022


OMCA Town Hall – May 10th

Click Here to Watch the Recording


April 2022


OMCA Annual General Meeting – April 25th

Click Here to Watch the Recording

OMCA Town Hall – April 5th

In this town hall, we have an update from OMCA President, Vince Accardi, on our current advocacy efforts and have a member round table as we hear about how group travel business is looking across North America!

Click Here to Watch the Recording


March 2022


OMCA Town Hall – March 3rd

In this town hall, we are joined by Destination Ontario and the Tourism Association of Ontario as we provide updates and discussions on the Ministry of Education’s Guidance on Field Trips, Ontario’s Re-Opening, and Ontario’s tax credit. 

Click here to watch the Town Hall recording
Click here to view the presentation
Click here to view OMCA’s motor coach safety video (YouTube)
Click here to view Destination Ontario’s Discover Together video (YouTube)


February 2022


OMCA Town Hall – February 1st

Click to Watch the Recording

December 2021


OMCA Year-End Town Hall

Click Here to Watch the Recording


November 2021


OMCA Member Town Hall

Click Here to Watch the Recording

WSIB and Disability Syndrome

What should an employer do when a worker is determined to be medically fit for work but refuses to return to work? Jason Mandlowitz, President of Mandlowitz Consulting and Paralegal Services in London, Ontario, identifies the red flags surrounding WSIB claims and provides strategies on how to deal with complex and complicated claims.
Click Here to Watch the Recording

Contact Jason directly at jem@mandlowitz.com if you have any specific questions not answered in this webinar.


October 2021


OMCA Member Town Hall

An update on OMCA’s advocacy focuses, imperitives, a marketplace update, funding opportunities for members, capacity limits, and discussion about members getting back on the road!
Click Here to Watch the Recording


September 2021


OMCA Member Town Hall

An update from the OMCA President on the association’s imperatives and it’s advocacy efforts. William Hogg of Destination Sherbrook shares an illustrated example of how Quebec citizens and out of province visitors can show their proof of vaccination on tours throughout Quebec.
Click Here to Watch the Recording


August 2021


Advocacy & Grassroots Know-How

Hear from Madison Simmons at TIAC on how grassroots campaigns work and why they are effective. Learn about Canada’s tourism recovery plan and how you can help advocate locally with your electoral candidates.
Click Here to Watch the Recording

Coach and Tour Operator Updates

Ray Cherrey, Safety and Regulatory Affairs Strategist at OMCA/MCC, provides an update on issues and regulations affecting motor coach and group tour operators.
Click Here to Watch the Recording


Labour Market Update with Tourism HR

Even before the pandemic, the tourism sector faced labour shortages. While COVID introduced new challenges, it also amplified labour challenges that existed long before the pandemic. This webinar will look at the industry’s short, medium, and long-term staffing challenges, and Tourism HR Canada’s efforts to ensure Canada has a world-leading tourism workforce. 
Click Here to Watch the Recording
Click Here to View the Presentation (PDF)

Helpful links from this webinar:


July 2021


Safe Travels Stamp and Tourism Recovery

We hear from Maxine Morrell-West and Carol Greenwood of the Tourism Industry Association of Ontario (TIAO) about the Safe Travels Stamp program and how the efforts of Ontario’s tourism associations are helping the tourism industry moves through recovery.
Click Here to Watch the Recording
Click Here to View the Presentation

Helpful links from this webinar:


Termination and Severance Obligations in Covid Times

Listen to Catherine Phelps and Lisa Goodfellow of Miller Thomson as they review temporary layoff and termination obligations, the constructive dismissal debate, the latest case law, and solvency issues.
Click Here to Watch the Recording
Click Here to View the Presentation


How Undue Hardships Affect Employers Rights re: Vaccine Requirements

Elizabeth Keenan from Mathews, Dinsdale & Clark LLP | Ius Laboris Canada | Global HR Lawyers provides an overview of the legal implications behind mandatory vaccination policies, human rights issues, undue hardship to employers, and her recommendations for employers looking to implement a mandatory vaccine policy of their own.
Click Here to Watch the Recording

June 2021


COVID Protocols in the Workplace

Inna Koldorf, Partner at Miller Thomson, discusses workplace-related issues, including:

  • Can vaccinations be required of employees and passengers?
  • How to deal with mask refusals;
  • An update on the new paid sick days; and
  • Remote work issues.

Click Here to Watch the Recording
Click Here to View the Presentation


May 2021


Presentations for NFI and Prevost – May 6th

Prior to our Buses and Beverages social, representatives from NFI and Prevost presented their best products to keep motor coach passengers safe and healthy.

Click Here to Watch the Recording


April 2021


Roundtable with Waterloo Region – April 8

What do the Blues, Rolling Stones, and Cher have to do with Waterloo Region? This presentation from Waterloo Region and their partners, TheMuseum, Stroll Walking Tours, Fashion History Museum, and the brand-new Hampton Inn, St. Jacobs will tell all!

Click Here to Watch the Webinar



March 2021


Social Media: Part 2 – March 18

In this follow-up to our beginner webinar from February, Eric Forrest will expand on how to improve engagement, how to develop an online brand and provide some insight into the tools that can help members create and post content. If you missed the first webinar in February, you can scroll down to the February 18th webinar and view the recording as well as the pdf presentation.

Click Here to Watch the Webinar


OMCA Roundtable – March 4

This OMCA Roundtable features Ottawa Tourism staff and the Ottawa Tourism members. Learn what is new for 2021, what has changed, and what is consistent from before. Listen to the short updates, ask questions, and see the faces of the contacts from Canada’s Capital.

Click Here to Watch the Webinar


February 2021


Social Media Basics February 18

This beginner’s training is intended for those with little knowledge about how to use social media platforms – there is a more advanced webinar on March 18th. This webinar will discuss what social media is, why your business needs it, an overview of the top platforms, and how to use them to connect to your clientele.

Click Here to Watch the Webinar
Click Here to view the PDF presentation

Applicability of HST and the definition of “Continuous Journey” February 9

Presenters: Ron Choudhury & Colleen Ma, Partners with Miller Thomson LLP
The CRA’s definition of continuous journey may not accurately reflect industry practices. This webinar looks at real-life scenarios where the applicability of HST should apply based on CRA’s current “continuous journey” definitions.

Click Here to Watch the Webinar
Click Here to view the PDF Presentation


January 2021


Workplace Violence and Harassment Training January 27

Zeinab Yousif, Partner at Miller Thomson LLP, explains the Workplace Harassment and Violence Prevention Regulations (in effect Jan. 1, 2021) including requirements for employers to conduct risk assessments, prepare a workplace harassment and violence prevention policy, employee training, providing information about support measures, and engaging in the resolution and, where required, investigation process.

Click Here to Watch the Webinar
Click to View the PDF Presentation


December 2020


Year-End All-Member Townhall December 10

Updates from the 3 new council chairs; Marc Laplante (Coach Operator), Julie Gagnon (Tour Operator) and Wes Brown (Supplier).

Click Here to Watch the Webinar


October 2020


Coach Operator and Tour Operator Townhall October 15

Click to Watch the Webinar


August 2020


A Conversation with Labour Lawyer
on COVID Induced Layoffs – August 17

Click to Watch the Webinar

A Conversation on School Buses during COVID – August 13

Click to Watch the Webinar
View the presentation slide deck


July 2020



A Conversation about COVID-19 Considerations: Risks and Mitigation Measures – July 30

Click to Watch the Webinar
View Andrew Buck’s Presentation

A Conversation With Hotels and Restaurants – July 23

Click to Watch the Webinar
Helpful links from this webinar:

A Conversation With Theatres and Attractions – July 16

Click to Watch the Webinar

A Conversation With DMOs- July 9

Click to Watch the Webinar

A Conversation With Prevost – July 7

Click to Watch the Webinar
View the Presentation


June 2020


A Conversation With Tour Operators – June 18

Click to Watch the Webinar

A Conversation With Coach Operators – June 11

Click to Watch the Webinar

https://kuntogelofficial.com

https://officialdaya4d.com

https://daya4d.id

https://rumah303official.com/

https://bacansportsofficial.com/

https://jagoan303official.com/

https://cerita77official.com/

http://www.sunglasseshut.co/

https://craft-gift.net/

https://64.225.72.77

http://harukano-sue.com/cast-staff/

https://bacansport.site/

https://buyfrompowerseller.com/

https://dubaitotoofficial.com/

https://vibrant3g.com/

http://covid.hanam.gov.vn/

https://cimeaventure.com/products/bacansports/

https://ftp.khanhle.id.vn/

https://codetalks.org

https://mgfest.com

https://140.82.7.23/

https://motorcoachcanada.com/,